KKYNETIQ Edge

Terms & Conditions

Effective Date: July 11, 2026

Welcome to KYNETIQ Edge. By accessing our website, creating or using KYNETIQ Edge services, completing assessments, submitting videos, or otherwise using our services, you agree to these Terms & Conditions.

Please read them carefully. These Terms & Conditions may be updated periodically, with changes posted on this page and an updated effective date.

General Use

KYNETIQ Edge provides assessment, movement, performance, educational, and related services as described through our website, application, and service offerings.

Information provided through KYNETIQ Edge is intended to support our services and should not be considered a substitute for individualized medical diagnosis, treatment, or emergency medical care.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Assessment Questionnaires

KYNETIQ Edge may ask users to complete questionnaires regarding health, movement, physical function, performance, symptoms, goals, or other information relevant to their assessment.

You agree to provide information that is accurate and complete to the best of your knowledge.

Assessment results depend in part on the accuracy and completeness of the information you provide.

Video and AI-Assisted Assessments

KYNETIQ Edge may allow or require users to submit or record videos of movements, exercises, or other physical activities for AI-assisted analysis.

By voluntarily submitting a video for assessment, you authorize KYNETIQ Edge to process the video as necessary to provide the requested assessment and related services, subject to our Privacy Policy and any additional consent requirements that may apply.

AI-assisted technology may be used to evaluate movement and generate measurements, scores, observations, or other assessment information.

AI-generated information is intended to assist with assessment and decision-making. It should not be independently relied upon for medical diagnosis, emergency decision-making, or as a substitute for evaluation by an appropriately qualified healthcare professional when professional evaluation is warranted.

Accuracy of AI-Assisted Results

Artificial intelligence and automated analysis technologies have limitations.

AI-generated assessments may contain inaccuracies, incomplete information, measurement variations, or other errors.

KYNETIQ Edge does not guarantee that an AI-generated result will be completely accurate or appropriate for every individual or circumstance.

Users should follow the instructions provided when recording or submitting videos to improve the quality of the assessment.

Client Information and Data Storage

KYNETIQ Edge uses third-party technology and cloud infrastructure to provide its services.

Client information, assessment questionnaires, videos, AI-generated results, progress information, and other service-related information may be stored and managed through Supabase as part of KYNETIQ Edge's backend infrastructure and client dashboard.

Use and handling of personal information is further described in the KYNETIQ Edge Privacy Policy.

Scheduling and Appointments

KYNETIQ Edge may use Calendly for appointment scheduling.

By scheduling an appointment, you agree to provide accurate information and attend scheduled sessions or provide appropriate notice when cancellation or rescheduling is necessary.

Applicable cancellation, rescheduling, and no-show policies will be communicated during scheduling or before services are provided.

Payment

Payments may be processed through Stripe.

Rates, packages, payment requirements, and applicable fees will be communicated before purchase or service.

Payment is due according to the terms presented at booking or purchase unless otherwise agreed upon in writing.

Any applicable cancellation or refund policies will be communicated at the time of purchase or booking. Billing questions may be directed to billing@kynetiqedge.com.

Electronic Communications

KYNETIQ Edge may use Google Workspace and other electronic systems for communications and administrative functions.

No electronic communication or data transmission method can be guaranteed to be completely secure.

Users should avoid sending sensitive information through communication channels that have not been designated for that purpose.

Third-Party Services

KYNETIQ Edge relies on third-party platforms to operate certain portions of its services. These may include:

  • Supabase for backend infrastructure, database and file storage, client information, assessment data, and dashboard functionality
  • Calendly for scheduling
  • Google Workspace for communications and administrative functions
  • Stripe for payment processing
  • AI and technology providers used to process or assist with movement assessments

These providers operate under their own terms, privacy policies, and security practices.

KYNETIQ Edge is not responsible for interruptions, outages, or other issues caused solely by third-party platforms to the extent permitted by applicable law.

User Responsibilities

When using KYNETIQ Edge, you agree to:

  • Provide accurate information
  • Follow assessment and video-recording instructions
  • Use the services only for lawful purposes
  • Protect your account or access credentials, where applicable
  • Avoid submitting another person's information or video without appropriate permission
  • Notify KYNETIQ Edge if you believe your account or information has been accessed without authorization

Intellectual Property

All KYNETIQ Edge content, branding, logos, assessment materials, educational materials, software-related content, and original materials are owned by KYNETIQ Edge or used with appropriate authorization unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially use KYNETIQ Edge content without written permission.

No Guarantee of Results

Individual movement, rehabilitation, health, and performance outcomes vary.

KYNETIQ Edge does not guarantee specific outcomes, improvements, assessment results, or performance changes from use of its services.

Limitation of Liability

To the extent permitted by applicable law, KYNETIQ Edge is not responsible for direct, indirect, incidental, special, or consequential damages resulting from:

  • Use or inability to use our website or services
  • Reliance solely on AI-generated information
  • Inaccurate or incomplete information provided by a user
  • Technical interruptions or third-party service outages
  • Improper use of KYNETIQ Edge services or assessment information

Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.

Changes to These Terms

KYNETIQ Edge may periodically update these Terms & Conditions to reflect changes in services, technology, AI functionality, third-party providers, or applicable requirements.

Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

KYNETIQ Edge