KKYNETIQ Edge

Privacy Policy

Effective Date: July 11, 2026

At KYNETIQ Edge, your privacy is treated with care, respect, and discretion. This Privacy Policy explains how personal information is collected, used, stored, processed, and protected when you visit our website, communicate with us, schedule an appointment, complete an assessment questionnaire, submit videos for AI-assisted analysis, make a payment, or engage with our services.

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Information We Collect

When you use KYNETIQ Edge services, we may collect:

  • Name
  • Email address
  • Phone number
  • Appointment and scheduling information
  • Payment and transaction information
  • Assessment questionnaire responses
  • Personal, health, movement, or performance information you voluntarily provide
  • Videos submitted or recorded for AI-assisted movement analysis
  • Results, measurements, scores, or other information generated through AI-assisted assessment
  • Information submitted through contact, intake, assessment, or other forms
  • Limited technical information related to your use of our website or services

Assessment Questionnaires

As part of KYNETIQ Edge services, clients may complete questionnaires related to their health, movement, physical function, performance, goals, symptoms, or other information relevant to the assessment.

Questionnaire responses may be stored within our client management system and used to provide, personalize, and improve KYNETIQ Edge services.

Video and AI-Assisted Assessment

KYNETIQ Edge may collect videos of clients performing movements, exercises, or other physical activities.

Videos may be processed using AI-assisted technology to analyze movement and generate information related to mobility, movement quality, physical performance, or other relevant characteristics.

AI-generated information is intended to support the assessment process and should not be considered a substitute for professional medical judgment, diagnosis, treatment, or emergency medical care.

Videos, questionnaire responses, AI-generated results, and related client information may be stored as part of the client's KYNETIQ Edge record.

How Your Information Is Used

We may use your information to:

  • Respond to inquiries
  • Schedule and manage appointments
  • Create and maintain client profiles
  • Provide and coordinate KYNETIQ Edge services
  • Review assessment questionnaire responses
  • Perform AI-assisted video and movement analysis
  • Generate assessment results and movement or performance insights
  • Track client progress
  • Communicate regarding appointments, assessments, services, or results
  • Process payments
  • Maintain appropriate business and service records
  • Improve our services and user experience

KYNETIQ Edge does not sell or rent your personal information.

Healthcare & Sensitive Information

Information collected by KYNETIQ Edge may include health-related, video-based, movement-related, or other sensitive personal information.

We use reasonable safeguards intended to protect this information and limit access to individuals and service providers who require access for legitimate service, operational, administrative, or legal purposes.

Submitting information through our general website or contact forms does not, by itself, establish a formal provider–patient relationship.

Additional privacy practices, consent requirements, or protections may apply when information is collected in connection with professional healthcare services.

Data Storage and Client Dashboard

KYNETIQ Edge uses Supabase as part of its backend infrastructure, database, storage system, and client management dashboard.

Depending on the services you use, information stored through Supabase may include:

  • Client contact information
  • Assessment questionnaire responses
  • Health, movement, and performance information
  • Videos submitted for assessment
  • AI-generated assessment results
  • Client progress information
  • Administrative and service-related records

Access to client information is intended to be limited to authorized individuals and service providers who require access to provide or support KYNETIQ Edge services.

Electronic Communications

KYNETIQ Edge may communicate electronically regarding scheduling, assessments, services, payments, results, and other business-related matters.

No method of electronic communication, transmission, or storage can be guaranteed to be completely secure. Please use discretion when transmitting sensitive information electronically.

Third-Party Services

KYNETIQ Edge uses third-party technology providers to operate and deliver its services. These may include:

  • Supabase – Used for backend infrastructure, database functionality, storage, client information, assessment data, video-related information, AI-assessment results, and dashboard functionality.
  • Calendly – Used for appointment scheduling and related scheduling communications.
  • Google Workspace – Used for business communications, email, document management, and administrative functions.
  • Stripe – Used for payment processing and transaction-related information.

KYNETIQ Edge may also use third-party AI or technology providers to process videos and generate AI-assisted movement assessments.

These third-party providers maintain their own privacy policies, terms, security practices, and data-processing practices. Information processed by these providers may therefore also be subject to their applicable policies.

Payment Information

Payments may be processed through Stripe. KYNETIQ Edge does not directly store complete payment card information processed through Stripe.

Stripe may collect and process payment and transaction information according to its own privacy practices and applicable requirements.

Data Protection

KYNETIQ Edge uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

Access to client information is intended to be restricted to authorized individuals and service providers who require access for legitimate purposes.

However, no electronic transmission, database, cloud storage platform, AI system, or security measure can guarantee absolute security.

Data Retention

Personal information, assessment questionnaires, videos, AI-generated assessment information, and other client records may be retained for as long as reasonably necessary to:

  • Provide KYNETIQ Edge services
  • Monitor client progress
  • Maintain appropriate business or service records
  • Satisfy legal or regulatory requirements
  • Resolve disputes
  • Fulfill legitimate business purposes

Retention periods may vary depending on the type of information and applicable requirements.

Your Rights

Depending on applicable law, you may have the right to request:

  • Access to your personal information
  • Correction or updating of your information
  • Deletion of certain personal information, where applicable
  • Information regarding videos or AI-generated assessment data associated with you
  • Deletion of eligible videos or related information, where applicable

Certain information may need to be retained when required by law, professional standards, contractual obligations, or legitimate business purposes.

Children's Privacy

KYNETIQ Edge does not knowingly collect personal information from children through its general website except when appropriate for services and with the involvement or authorization of a parent or legal guardian, as applicable.

When assessment questionnaires, videos, or other personal information involving a minor are collected, appropriate parent or legal guardian involvement will be required where applicable.

Changes to This Privacy Policy

KYNETIQ Edge may update this Privacy Policy periodically to reflect changes in our services, technology, AI systems, third-party providers, legal requirements, or business practices.

Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy, your personal information, assessment data, videos, or AI-assisted analysis, please contact us:

KYNETIQ Edge